Track Your Order
Track Your Order
Check your order status any time by logging into your account. You’ll see your order history, current status and tracking details all in one place.
Once DHL Express collects your parcel, your tracking number goes live and updates in real time.
DHL Express Tracking
Every order ships with full door-to-door tracking. Once the courier picks up your parcel, you’ll receive an email with your DHL tracking number.
Track your shipment directly at dhl.com/tracking.
DHL tracking shows every scan point from Auckland to your door — pickup, export, customs clearance, local delivery.
Need Help?
If your tracking hasn’t updated after 3 business days, or something doesn’t look right, email [email protected] with your order number and we’ll look into it.
Want to know more about how we ship? See Why We Ship with DHL Express or check Shipping Costs.